REFUND POLICY

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14day risk-free money-back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Shipping items

Visit any of our retail locations to return your items purchased through our online store. Our staff member will process your return or exchange for you.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://www.goldenvapekw.com/contactus
info@goldenvapekw.com
LULU Mall, Salem Al Mubarak St. Block2, Salmiya, Kuwait

This document was last updated on October 17, 2023